We check the item size label, color, quantity, and appearance when the item arrives, if it looks wrong, we will contact the seller to exchange.
you can choose wait or not. If you don't want to wait, you can either ask us to refund the item or ship the existing correct items and leave the exchange item to ship separately.
Important Note: For special items such as cosplay items and electronic items that we may not familiar with, we will take more details pictures for you to double check (the accessory, model and so on ), please make sure all is fine before pay the shipping fee.
